Category / News
I learned this exercise from Andre Plaut and have used it, tweaked it, and loved it. I do a variation of it with teams to figure out what kind of team we want as well.
Studio Norms: How can we make this studio an effective place to meet our goals?
Goal: Engage students in taking responsibility for their learning environment, understand how to teach them better, and teach them everything is designed.
Ask students to visualize a great learning environment. Might be here, might be high school or elementary, or could be a extra-curricular class like yoga or music. Ask students to think about what made it good.
Ask students to share out. Scribe on whiteboard.
Note: I’ve been considering moving to a free-listing & affinity mapping approach, but haven’t tried it yet. – cw
Ask student to visualize a dreadful learning environment, one that just sucked so hard. What made it that way? Teacher things, student things, teams, environment?
Have students now suggest “rules” for cla..
My model of Interaction Design, or if you prefer, product design. Or even UX design. We can also discuss this diagram instead of discussing UX Design as a term.
I blame Alan Cooper. This time. In a moment of pique (or boredom, or if he’s like me, procrastination) he tweeted,
There is no such thing as UX design.
— Alan Cooper (@MrAlanCooper) May 4, 2018
“There is no such things as UX Design.” Please, for his sake and mine, do NOT reply. He apologized for it the next day.
I would like to apologize to all of my followers for my tweet yesterday about “UX design.” 1
— Alan Cooper (@MrAlanCooper) May 4, 2018
My issue with the debate that ensued is: I don’t think it’s a useful or even interesting conversation to have. Ok, UX doesn’t exist.
Ok, UX does exist.
People are designing digital products that live in a larger ecosystem, and according to Sturgeon’s law, 95% of them suck at it. Instead of discussing what to call it, let’s move on to making less suck.
A better approach for the most important meeting of the week There are a lot of work “rituals” that suck so badly you want to hunt down and interrogate who ever invented them. The dreaded weekly status email is one of them. The weekly 1:1 between a boss and a direct report can be another. What should be a chance to get on the same page with the person critical to your success is often awkward, overly chummy or even skipped.
In my life I’ve been a manager, a coach and a teacher. You could argue they are all variations of management. All three share a common misconception, which is that the job is to tell people things — what to do, what to think or what to know. But it’s not. If you want to be good at any of these, you have to become a facilitator in another human’s journey to self-management.
The job of a manager is to make yourself as unnecessary as possible.
A teacher who only lectures is no more valuable than a youtube video. A teacher who asks great questions makes life-long lea..
Why some designs won’t ever stop sucking Again, it starts on ze twitters
I have a phrase, "Unlearnable design," for when something is so counter-intuitive you keep making the same mistake over and over.
My example: I always click the comment icon on twitter to read comments. Does not work (if it did, might improve dialog.)
Do you have one?
— ~c (@cwodtke) May 26, 2018
Intuitive is one of the most used terms in tech. Everyone wants their app to be intuitive. It’s worth asking what intuitive means, really? Working Knowledge offers this definition
Intuition is compressed experience.
Which means for an app to be intuitive (or more correctly, intuitable) it must be consistent with the end-user’s experience. Some product folks think that means if Apple or Facebook does it, they can too. For example, the unusable hamburger menu. But your user’s world is bigger than the hottest bro-co, and even the big guys make mistakes.
To make interfaces truly intuitable, we have to understand metaph..
This is a draft chapter from the second edition of Radical Focus. It’s coming… eventually. Hopefully soonish. Leave your wishlist for other topics you’d like it to cover, and enjoy the sneak peek!
OKRs, when done with the Radical Focus approach, are designed to create faster organization learning. To explain why, let me give you just a smidgen of learning theory from John Dewey. I promise it won’t hurt.
There are at least three ways to learn, what I’ll call instruction, action, and reflection. All three are important, but the most important is the least practiced: reflection.
Instruction Instruction is what we think when we think of teaching. Organizational leaders hire some outside person to give a talk or a series of talks about a topic. Udacity delivers online lectures. Or you buy a book on the topic! Instruction is when someone stands in front of you and talks at you, and while that has its uses, instruction is the weakest approach to education by far.
Action The second educati..
Kate Rutter Leads a Comparator Research Discussion
or, Competitive Research the Creative Founder Way For a long time, I’ve been disappointed by competitive research approaches. Most strike me as a bunch of bumbling around and seeing what you see… sometimes you write it down in a spreadsheet. Designers fixate on widgets, product managers take screenshot of pricing pages — without a diagnostics framework, it‘s haphazard and sub-optimal. I knew important things were being missed.
Over the years, I’d developed my own tricks for understanding the competitive landscape, but I wasn’t doing much better. It took co-teaching with Kate Rutter to show me the grand picture.
Kate uses The Molecule as a framing model for startup success. This was developed at LUXr, the first Lean UX firm, founded with janice fraser.
Learn more here https://www.slideshare.net/intelleto/luxralnlean
The molecule acts as a guide to answer three questions for your startup: who are your customers, what problem are they ..
Protected: Theoretical Foundations of Design Thinking Part I: John E. Arnold’s Creative Thinking Theories
This content is password protected. To view it please enter your password below:
Taking Risks, Earning Trust and Including Co-Workers: User-Centred Design at Deutsche Bahn Operations
In 2016, Andreas Bürgler heard the term “design thinking” being tossed around left and right. “There was a lot of discussion about design thinking, everybody used it as a buzzword, and I felt that few people really knew what it actually meant. I saw some charts, but that was too little for me. I wanted to really learn it myself.” During a three-day Open Course in design thinking at the HPI Academy with Katrin Lütkemöller-Shaw, he realised that this way of user-centred working inspired his “mind and heart”: “This was my thing: to work on topics that are interesting for the users and help them. To build a prototype quickly, and to learn what fits and doesn’t fit immediately.” At the same time, interviewing real users came as an unusual experience: “Having this direct, immediate contact with the user was a challenge”, Bürgler says, and adds with a smile: “You are suddenly talking to the customer – alert!”
The Need to Innovate Topics of disruptive innovation have already become central un..
The bank hoped to bring a human-centered angle to an industry which is hardly known for innovation. They were especially interested in the customer segment of boomer-age women with children. To conduct the ethnographic research, a team of five BoA employees partnered up with four agency designers. In their user research, the group conducted interviews and observed families in Atlanta, Baltimore, and San Francisco. According to IDEO designer Sally Madsen, the team was “talking to people who were great at saving, and people who struggled with it, taking inspiration from some of the existing, every-day habits people have around savings“. They observed a dozen families, and followed mothers around when they went shopping or dining. Soon, they realized an interesting pattern: In many families, mothers were in charge of managing finances. An extreme group in this pattern turned out to be single mothers: They are often on a tight budget and have to keep track of their spending meticulously.