Tag / Agile
Taking Risks, Earning Trust and Including Co-Workers: User-Centred Design at Deutsche Bahn Operations
In 2016, Andreas Bürgler heard the term “design thinking” being tossed around left and right. “There was a lot of discussion about design thinking, everybody used it as a buzzword, and I felt that few people really knew what it actually meant. I saw some charts, but that was too little for me. I wanted to really learn it myself.” During a three-day Open Course in design thinking at the HPI Academy with Katrin Lütkemöller-Shaw, he realised that this way of user-centred working inspired his “mind and heart”: “This was my thing: to work on topics that are interesting for the users and help them. To build a prototype quickly, and to learn what fits and doesn’t fit immediately.” At the same time, interviewing real users came as an unusual experience: “Having this direct, immediate contact with the user was a challenge”, Bürgler says, and adds with a smile: “You are suddenly talking to the customer – alert!”
The Need to Innovate Topics of disruptive innovation have already become central un..
Collaborative Agile Activities Reduce Silos and Align Perspectives
Summary: All members of an Agile team, regardless of design skills, can contribute to the design of a product or feature during the development process.
If you're working in an Agile environment, you already know that it's not easy for UX and there is a lot to get done in a short amount of time. Sometimes, you may be lucky enough to have multiple UX professionals on your team, but other times you're flying solo . If you find yourself dreading your UX to-do list, consider bringing other members of your development team into your design process . Doing so not only will lighten your workload, but it will also introduce multiple perspectives and ease further collaboration processes (for example, if you need signoff from other departments).
In this article, I discuss three go-to collaborative activities I like to use with Agile teams to brainstorm design ideas: 6-up 1-up, whiteboard session, and telephone. These activities foster ideation , collaboration, and involvement w..
Concrètement, comment rendre les algorithmes responsables et équitables ?
Face aux multiples biais inscrits dans la production même des données utilisées par les algorithmes et les outils d’apprentissage automatisés, le risque, rappelle la chercheuse Kate Crawford (@katecrowford), co-fondatrice de l’AI Now Institute (@AINowInstitute), est que « plutôt que de concevoir des systèmes censés résoudre les problèmes, nous les exacerbions ». La question à laquelle sont confrontés les ingénieurs consiste à trouver les modalités pour rendre les systèmes techniques plus responsables, plus équitables. Les initiatives en ce sens se multiplient : en mai, le conseil municipal de New York, sous la responsabilité de Carmelyn Malalis, responsable de la Commission sur les droits de l’homme de la ville, a adopté un projet de loi et lancé un groupe de travail sur les biais algorithmiques, rapporte Nature en évoquant également les promesses du président français de rendre le code des algorithmes publics ouvert, ou les appels du gouvernement britannique à rendre les données utili..
Deliver Products People Love…Without Guessing, Part 2: Shared Understanding
Every month companies in the United States spend billions of dollars on market research, competitive analysis, customer segmentation studies, and the like. The goal is essentially to answer a single question: “What should we build and how should we market it to be successful?” They spend days analyzing their spreadsheets filled with the data from these studies, dictate a list of features to be built, and hope they are successful. What is the result?
About 95% of new products fail.
The sad thing is, you do not have to guess. In Part 1 we talked about Jobs To Be Done and how understanding what Jobs a customer is looking to hire a product to do, the drivers that influence the job, the current approaches they take to accomplish that job, pain points that exist, and what competition is out there can help you understand the circumstances around the Job and ensure you’re solving the right problem.
Today we’re going to discuss an often-heard but not-so-often understood principle: Shared Unders..
Meeting Design: Agile Style Daily Scrum
Kevin Hoffman is the master of meetings. In his new book Meeting Design from Rosenfeld Media, Kevin lays out exactly how to take on meetings as a design problem, but you don’t have to be a designer to appreciate this advice. He deftly illustrates how the designer’s toolkit—a collection of questions, activities, and conversations—can be applied to create the best outcomes for these age-old activities. We’re excited to provide the excerpt from Meeting Design below.
The daily scrum is the heart of an agile process—it’s the meeting you’ll have the most often. The name “scrum” is based on the “scrummage:” the part of a rugby game when play restarts after a foul occurs or the ball goes out of bounds. Everyone from each team grabs for the ball huddled together in a circle and then puts their heads together in interlocking fashion. Afterward, play continues from that point. In an agile scrum style meeting, everyone is grabbing for work to undertake.
Goal of an Agile Style Daily Scrum Hopeful..
How To Iterate Your Way To A Winning Content-Driven Website
If, like me, you spend most of your days working on content-driven websites, you can feel left out of the cool kid's party. Best practice like Agile, continual iteration, and user feedback don’t sit quite as well when serving up lots of information, rather than a killer web app. When I talk about a content-driven site, I am referring to any website whose primary aim is to convey information, rather than complete tasks.
Rendre l’avenir possible – La transformation digitale est aussi l’affaire des dirigeants
Par Isabelle Rouhan
Après Havas, IPG et Facebook, Isabelle vient de créer Colibri Talent un cabinet d’Executive Search qui accompagne la transformation digitale des entreprises.
En 2015, une entreprise sur deux n’avait pas de stratégie digitale. Aujourd’hui, 60% des entreprises ont sauté le pas, selon le Baromètre de la Transformation Digitale de CSC France.
La transformation digitale est une réalité pour la roadmap de la majorité des entreprises : elle impacte à la fois les organisations et les collaborateurs.
Mais le vrai sujet n’est pas de déterminer comment faire de cette transformation un succès à court terme. Car, au-delà de la mise en œuvre immédiate, la conduite du changement à long terme demande de faire co-exister plusieurs modèles, et c’est là que la complexité réside pour les dirigeants.
L’enjeu des leaders est de piloter la conduite du changement dans ce contexte de cohabitation, comme le montrent Claus Rydjkaer et Tue Juelsbo dans leur article passionnant (« Multisp..
Dwelling On The Past: The Importance Of Project Retrospectives (Part 1)
We should always look for opportunities to grow and improve. Retrospectives and reflections allow you to codify what you’ve learned from experience, to document mistakes and avoid future ones, and to increase your potential to grow in the future.
Agile methodologies typically include time for retrospectives throughout a project. Regardless of your methodology, all teams would benefit from having a retrospective at the conclusion of a project.
The post Dwelling On The Past: The Importance Of Project Retrospectives (Part 1) appeared first on Smashing Magazine.
Le télétravail est il mort ?
Le télétravail est un sujet d’actualité dans de plus en plus en plus d’entreprises. Au départ popularisé par des entreprises jeunes dans leur âge et leurs pratiques managériale, il a touché au fil des années tous les secteurs d’activité, peu importe la taille de l’organisation. Aujourd’hui il y a les entreprises qui y sont déjà passées, avec des modalités de mise en place assez variées, celles qui expérimentent, celles qui y réfléchissent mais le sujet est là et la liste des bénéfices, attendus et constatés, connue, tout autant que la liste des points de vigilance.
La vague du télétravail se retire par où elle est arrivée Pour autant et de manière assez surprenante, on voit des entreprises qui avaient adopté le modèle avec succès et étaient même citées en exemple faire machine arrière et demander à leurs collaborateurs de revenir au bureau. Et aussi bizarrement que cela puisse paraitre, ce sont le plus souvent des entreprises du secteur technologique, secteur qui a été le premier à po..
How I Stopped Worrying and Learned to Love Design Thinking
If you like this article, you probably want to sign up to be notified when my new book on Visual Thinking is out (in less than a month, I promise!) Also, there is discussion and some clarification on the Medium version of the post.
When I first heard about Design Thinking, I thought it was a clever rebranding effort by IDEO to charge twice as much for user-centered design. What can I say, I’m an old fart of a designer, and when I read about design thinking, I didn’t really see the big whup. And I wasn’t alone.
But over time I’ve discovered that the oft-parodied approach to Design Thinking — a lot of post-its and a lot of prototyping — works better than nearly any other approach to product and service innovation.
Why?
Do designers truly think in a different way?
The key is the word “thinking.” I want to make an argument that Design Thinking is a kind of thinking based on three key cognition theories:
Distributed Cognition Expertise Thinking Iterative World Modeling Let me break ea..