Tag / design thinking
My model of Interaction Design, or if you prefer, product design. Or even UX design. We can also discuss this diagram instead of discussing UX Design as a term.
I blame Alan Cooper. This time. In a moment of pique (or boredom, or if he’s like me, procrastination) he tweeted,
There is no such thing as UX design.
— Alan Cooper (@MrAlanCooper) May 4, 2018
“There is no such things as UX Design.” Please, for his sake and mine, do NOT reply. He apologized for it the next day.
I would like to apologize to all of my followers for my tweet yesterday about “UX design.” 1
— Alan Cooper (@MrAlanCooper) May 4, 2018
My issue with the debate that ensued is: I don’t think it’s a useful or even interesting conversation to have. Ok, UX doesn’t exist.
Ok, UX does exist.
People are designing digital products that live in a larger ecosystem, and according to Sturgeon’s law, 95% of them suck at it. Instead of discussing what to call it, let’s move on to making less suck.
Kate Rutter Leads a Comparator Research Discussion
or, Competitive Research the Creative Founder Way For a long time, I’ve been disappointed by competitive research approaches. Most strike me as a bunch of bumbling around and seeing what you see… sometimes you write it down in a spreadsheet. Designers fixate on widgets, product managers take screenshot of pricing pages — without a diagnostics framework, it‘s haphazard and sub-optimal. I knew important things were being missed.
Over the years, I’d developed my own tricks for understanding the competitive landscape, but I wasn’t doing much better. It took co-teaching with Kate Rutter to show me the grand picture.
Kate uses The Molecule as a framing model for startup success. This was developed at LUXr, the first Lean UX firm, founded with janice fraser.
Learn more here https://www.slideshare.net/intelleto/luxralnlean
The molecule acts as a guide to answer three questions for your startup: who are your customers, what problem are they ..
Protected: Theoretical Foundations of Design Thinking Part I: John E. Arnold’s Creative Thinking Theories
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Taking Risks, Earning Trust and Including Co-Workers: User-Centred Design at Deutsche Bahn Operations
In 2016, Andreas Bürgler heard the term “design thinking” being tossed around left and right. “There was a lot of discussion about design thinking, everybody used it as a buzzword, and I felt that few people really knew what it actually meant. I saw some charts, but that was too little for me. I wanted to really learn it myself.” During a three-day Open Course in design thinking at the HPI Academy with Katrin Lütkemöller-Shaw, he realised that this way of user-centred working inspired his “mind and heart”: “This was my thing: to work on topics that are interesting for the users and help them. To build a prototype quickly, and to learn what fits and doesn’t fit immediately.” At the same time, interviewing real users came as an unusual experience: “Having this direct, immediate contact with the user was a challenge”, Bürgler says, and adds with a smile: “You are suddenly talking to the customer – alert!”
The Need to Innovate Topics of disruptive innovation have already become central un..
I was five the first time I went to vote, excited for a field trip with my dad that conflicted with bed time. The polling place was a school gym. The room echoed with the clunk of machine levers as each vote was cast, and I munched on brownies from the bake sale set up in the lobby. That visit, which was repeated each election throughout my childhood, made it statistically far more likely that I would become a regular voter myself. Many people aren’t exposed to the voting process at a young age, and millions never make it to the polls.
Whitney Quesenbery and Dana Chisnell, co-founders of The Center for Civic Design, are focused on those people: where they fall off the voter journey, and how to get them back on. So they’ve set out to bring UX strategies to the myriad systems of local, state, and federal election offices, using human centered design thinking to shepherd citizens through the registration process to the moment they mark their choice on the ballot.
Chisnell and Quesenber..
A step-by-step guide with some key concepts explained*I believe that doing an affinity diagram exercise is more efficient in a physical space with teammates scribbling notes, thinking out loud and engaging in discussions. Therefore, unless Sketch provides the ability to share/edit a file with multiple people at once, I would suggest to use the template to digitally store written Post-it notes or to showcase the process/result somewhere (i.e portfolio).
At the end of this article, there is a link to download a Free Sketch Template to create a digital version of an affinity diagram with explanations 😎
What is an Affinity Diagram?In short, the affinity diagram shows the common issues, themes, and scope of the customer problems and needs in one place. By hierarchically grouping the data, or affinity notes that reveal the problems and needs, it acts as the voice of the customer and the issues become the basis for user requirements. With just a few tools, you can create a visual representati..
As more and more companies recognize the value of design thinking, the hiring surge within the design industry continues to gather speed. Over the last five years alone, some of the biggest names in tech have ramped up their recruiting efforts to nab more designers. IBM, for example, has increased its designer-to-developer hiring target from 1:72 to 1:8.
Designers are hot property, but what exactly are recruiters looking for? As engineering, design and development become increasingly intertwined, it seems that hiring managers are making a beeline for one type of designer in particular: the hybrid.
Hybrid designers, otherwise known as designer-developer unicorns, are not only masters of wireframing, user testing and visual design; they can also pack a punch in the programming department. For companies big and small, these kinds of designers are a major asset — and it’s not just about killing two birds with one stone.
Designers who can code are fast becoming the not-so-secret sauce for c..
It’s not about the UI. The dropdown was not the problem. A link-based system (which was not the interface but erroneously sent out to the media) was not the problem. A lack of a confirmation dialog wasn’t the problem.
Every single Monday morning quarterback of a designer has a solution for what happened that January morning in Hawai’i, solving the problem of an accidental missile alert in their own way. Confirmation dialogs! Sticking a post-it to the monitor edge broadcasting “DON’T CLICK THAT!” Better naming conventions! A massive design thinking exercise requiring 4,000 hours of contextual inquiry!
Much as the Academy Award for Best Picture fiasco of 2017 launched a hundred typography hot takes and Dribbbles, the Hawai’i missile warning of 2018 is leading every designer — and pretty much anyone else who’s seen a user interface and has an opinion — to tell us exactly how they would fix the problem with UI.
The erroneous text sent to Hawaii residents.
But it’s not the UI. And if we..
Learn how the Drawbackwards design thinking process serves as a systematic method for solving problems, unlocking millions (often billions) in ROI, and making a difference in your customers' lives.
The post The Drawbackwards Design Thinking Process appeared first on Design.org.
L’un des constats que dresse le groupe de travail Audacities, lancé par la Fing (éditeur d’InternetActu.net) et l’Iddri, est que le numérique ne rend pas tant que ça la ville réactive au doigt et à l’oeil. L’imaginaire de la ville « propre », smart, intelligente… n’est pas ce qu’on observe sur le terrain, expliquent Tatiana de Feraudy et Mathieu Saujot chercheurs à l’Iddri, Institut du développement durable et des relations internationales, Thierry Marcou et Marine Albarède responsables d’Audacities à la Fing.
En fait « plein d’acteurs sont venus agir sur le territoire de manière autonome ». La ville numérique n’est ni centralisée ni pilotée, comme on nous la vend trop souvent dans le concept de Smart City ou de Ville intelligente, au contraire. Si elle concentre un foisonnement d’innovations, force est de constater que l’acteur public, dans ce foisonnement, est devenu un acteur parmi d’autres. Et nombre de nouveaux acteurs ont des impacts sur les domaines traditionnellement réservés..